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Real estate agents

A hot lead goes cold in the time it takes to reply.

In property, the agent who replies first usually gets the viewing. This is an AI agent that answers listing enquiries the moment they land, qualifies the buyer, books the viewing, and keeps following up so a lead never just goes quiet.

Where the day goes

The same six messages, whichever listing they saw.

None of them need you personally, at first. All of them arrive while you are already showing a different property, and the slowest reply usually loses the buyer.

Asked constantly

"Is it still available?"

The most common question, and the slowest reply is the one that loses the lead.

Asked constantly

"Can I view it this week?"

Needs the real diary checked against the seller's availability, not a guess.

Asked constantly

"What is the price, really?"

Asked even when it is listed, because buyers want to know what is negotiable.

Asked constantly

"I enquired days ago, still no reply"

A lead who has already messaged three other agents by the time this arrives.

Asked constantly

"Can you send more photos?"

A simple request that still needs someone to find and send them.

Asked constantly

"I am still deciding"

The lead that goes quiet, and nobody ever follows up again.

What it takes off your desk

The whole enquiry, not just the greeting.

Website Conversion

Answers instantly on WhatsApp, webchat or the portal enquiry, in the first few minutes rather than the first free hour, then checks the real diary and books the viewing directly, without a string of messages about timing.

Interested in the house on your listing

Great, thank you for reaching out. Which listing caught your eye, and are you looking to buy in the next few months?

Conversational AI

Asks budget, timeline and requirements before a viewing gets booked, answers questions about price, size, levies and rates consistently, and passes a qualified, ready lead to you with the full conversation attached once it is worth a call.

Looking for a 3 bed under R2.5m

I have a few options in that range. Are you pre-approved for a bond, or paying cash?

Database Reactivation

Checks back in with a lead who has gone quiet, instead of letting them disappear from the pipeline.

[Three days of silence]

Hi Sarah, just checking in on the Oak Avenue property. Still keen to view it, or would another option suit better?

The part that protects the deal

What it will never do.

A wrong promise on a listing costs you a wasted viewing or a lost seller's trust. The agent is built to check real status rather than assume, and to hand over the moment a conversation turns into a negotiation.

It never
  • Negotiates or confirms a final sale price
  • Promises a property is still available without checking current status
  • Gives legal, financial or bond advice
  • Takes a deposit or payment details in a chat
  • Books a viewing without confirming who is attending
  • Shares a seller's personal details with a buyer
It always
  • Checks real listing status before answering availability questions
  • Books viewings straight into the real diary
  • Qualifies budget and timeline before a viewing is confirmed
  • Follows up with a lead that has gone quiet, on a schedule
  • Hands over to you the moment a lead is ready to make an offer
  • Logs every enquiry and its outcome

The lead nobody followed up

Most buyers do not say no. They just go quiet.

A buyer who stops replying has not necessarily lost interest, they have gotten busy or found other listings to compare yours to. The agent keeps the door open without you having to remember to follow up.

  • IN Enquiry captured and logged the moment it arrives
  • FU Automatic follow-up while the lead is still deciding
  • HOT Reclassified to hot the moment they reply
A cooling lead followed up and re-engaged inside a chat, with the captured, follow-up and re-engaged flow alongside

Every conversation. One system.

Send us the enquiries
that keep going quiet.

We will show you the agent handling a listing enquiry, on your own material. No meeting and no slides. If it is not convincing you have lost ten minutes.