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Fitness and studios
Nobody is on reception. The WhatsApp is still buzzing.
A studio runs on classes filling up and memberships renewing, not on someone sitting by the phone all day. This is an AI agent that answers class and membership questions, books the spot, and reminds people before they no-show.
Where the day goes
The same six messages, whichever class is about to start.
None of them need an instructor's judgement. All of them arrive right up until class time, and every one is answerable without anyone leaving the floor.
"Is there space in the class?"
Asked right up until the class starts, on every channel at once.
"Can I freeze my membership?"
A policy question that needs a consistent answer, not whoever happens to be at the desk.
"What is included in the membership?"
Asked before signing up, and again months later when someone has forgotten.
"Can I book a trial?"
A lead that goes cold if nobody replies within the day.
"I forgot I had a class"
The no-show that a reminder could have prevented.
"How do I cancel?"
Asked in frustration when it should have been simple from the start.
What it takes off the floor
The whole booking, not just the greeting.
Website Conversion
Checks real class capacity and books the spot on the spot instead of a guess at what is still open, and responds to a new enquiry immediately, booking the trial before the moment passes.
Any space in tomorrow's 7am yoga?
Yes, 3 spots left. Would you like me to book you in?
Conversational AI
Answers pricing, freezes and cancellations consistently, every time, regardless of who is asked.
Can I pause my membership for a month?
Yes, memberships can be frozen for up to 8 weeks a year. Would you like me to set that up from next month?
Reputation Management
Asks a member for a review after a good class or a milestone, while the feeling is still fresh.
[Class completed]
Hope you enjoyed the class today. Would you mind leaving us a quick review?
Database Reactivation
Sends a reminder ahead of a booked class to cut down on no-shows, and offers a freed-up spot to someone waiting the moment a booking is cancelled, instead of it going empty.
[Cancellation received]
A spot just opened in tonight's class. I have offered it to the next person on the waitlist.
The part that protects the class
What it will never do.
A wrong booking means an overfull class or a member turned away at the door. The agent is built to check real capacity rather than guess, and to hand over the moment something needs a person's judgement.
- Books a class without checking real remaining capacity
- Approves a membership freeze or cancellation outside your policy
- Takes payment details in a chat
- Promises a specific instructor will be teaching without checking
- Gives personal training or medical advice
- Guesses at class content it was not given
- Books straight into the real class schedule
- Sends a reminder ahead of every booked class
- Explains membership terms the same way every time
- Hands over to a person for anything about an injury or medical concern
- Logs every booking, freeze and cancellation request
- Offers a waitlist spot the moment one opens up
The bottleneck nobody budgets for
Classes, filled without a queue at the desk.
A full class only happens if the booking is easy. The agent checks real capacity and books the spot before someone gives up and tries a different studio.
- CLASS Which class and time slot
- SPOT Real-time capacity checked before confirming
- RMND Automatic reminder sent ahead of the session
- WAIT Offered automatically when a class is full
Every conversation. One system.
Send us the messages
that keep interrupting your day.
We will show you the agent handling a class booking, on your own timetable. No meeting and no slides. If it is not convincing you have lost ten minutes.