Your next sale is already in your WhatsApp.
Every WhatsApp message is someone ready to buy. We help you answer every enquiry in seconds, follow up without lifting a finger, and turn more chats into paying clients, so you get more sales and more hours in your day.
Forwarded: what your customer sees
Enquiry at 21:47. Booked by 21:48. Nobody had to pick up a phone.
It is if you've ever said one of these:
"I'm on my phone until ten at night."
"People enquire and then just disappear."
"I'm paying for ads and don't know what I'm getting."
You paid for the enquiry. Then what?
Most businesses don't need more leads. They need to stop losing the ones they already have.
Replied too late.
The enquiry lands while you're with a customer. By the time you reply, they've bought from whoever answered first.
Followed up in the wrong place.
Emails nobody opens and calls that go to voicemail. Your customers are on WhatsApp, and your follow-up should be too.
No-shows and no-pays.
Bookings get forgotten, quotes go quiet and invoices get ignored, because nobody had time to send the reminder.
A journey that answers, follows up and books for you.
Every customer passes through the same seven moments, whatever you sell. We build each one into your WhatsApp, so nobody slips through while you're busy.
Arrive.
They tap an ad, a QR code or your website and land in WhatsApp.
Ask.
They get an instant reply, day or night.
Route.
They reach the right person, branch or department.
Commit.
They book, apply or ask for a quote without waiting.
Where the money is madeShow up.
Reminders and confirmations go out on time.
Pay.
Invoices and instalments get a friendly nudge.
Return.
Reviews, referrals and repeat business.
Pick the one closest to yours.
What the journey handles for you
- Books the appointment in the chat
- Reminds the patient the day before
- Sends the six-month recall
- Asks for a review after the visit
It does, and you'll see it every month.
booked calls from a single reactivation campaign to Floserv's own list of around 800 contacts.
of verified results for a lending client running a Floserv WhatsApp journey.
Cheyne, Sheshisa Loans
Martin took the time to understand our business. Today, every customer receives an immediate response, conversations are automatically routed to the correct department, and our staff can focus on the enquiries that actually require human assistance.
Every client gets a Revenue Report each month, so WhatsApp becomes an investment you can measure, not another expense.
- Conversations started
- 312
- Average first reply
- 9 seconds
- Bookings made
- 47
- Reviews earned
- 18
- Estimated value
- R37,600
An example for a practice with an R800 average booking. Your report uses your own numbers.
Jenny, Nails by Jenny
My phone is not in my hand the whole time anymore. The bookings still come in.
I was answering the same WhatsApps at seven at night. Now the WhatsApp handles that itself and walks people through the booking, and my no-shows dropped once the reminders started going out. Bookings still come in. I am just not the one doing every little piece of it.
Hi, I'm Martin.
I've spent 11 years selling on the front line, most of it on WhatsApp. I build the journeys behind Floserv so owners can stop living on their phones and start converting the enquiries they already have.
- Official WhatsApp Business API setup
- Built on HighLevel
- Built the first Moya to HighLevel integration
- 11 years selling on the front line
- "A WhatsApp message is a buying signal, not a chat."
- "People buy from businesses that make them feel cared for."
- "A real person is always one tap away."
Ask away. These come up most.
What does it cost?
Every journey is different, so every quote is different. WhatsApp access starts from R799 a month, and most businesses invest between R2,000 and R3,500 a month. WhatsApp messaging fees are paid upfront through prepaid credits, so there are no surprise bills.
Is this a chatbot?
No. We automate the predictable moments, like first replies, reminders and follow-ups, and hand the human ones to your team. A real person is always one tap away.
What happens to my WhatsApp number?
You keep it. It moves onto the official WhatsApp Business API, and your team works from one shared inbox instead of one person's phone.
How long until it's live?
About three weeks from signing, depending on how quickly Meta verifies your business.
Is it POPIA compliant?
Yes. Consent to receive marketing is asked for once and recorded, and every marketing message includes an easy way to opt out.
Do I need to be technical?
No. We build it, train your team and look after it.
Book a free 30-minute discovery call.
Pick a time.
Thirty minutes on Google Meet. Come as you are, no preparation needed.
On the call.
We walk through how customers reach you today, pinpoint two or three leaks, and put a rough rand figure on them.
After the call.
You get a short written summary within 48 hours. If we're a good fit, it comes with a tailored proposal. If we're not, we'll tell you.
Revenue. On Repeat.© 2026 Floserv Technologies. WhatsApp is a trademark of Meta Platforms, Inc. Floserv is not affiliated with or endorsed by Meta.