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Home services and trades
You are under a sink. The phone keeps ringing.
Trades run on jobs already in the diary, not the ones sitting in a missed call log. This is an AI agent that answers when your hands are full, books the callout, collects the job details, and only interrupts you for what actually needs your judgement.
Where the day goes
The same six messages, whichever job you are actually on.
None of them need a tradesperson's judgement. All of them arrive while you are up a ladder or under a car, and every one is urgent to the person sending it.
"Are you available this week?"
Asked before anyone has said what the job actually is, over and over, on every channel at once.
"How much will it cost?"
Impossible to answer properly without seeing the job, but the question comes first every time.
"Can you come right now?"
Genuinely urgent to them, and the phone rings mid-job whether you can answer it or not.
"Did you get my message?"
Sent hours ago into a WhatsApp nobody has checked, followed by a second message asking the same thing.
"Where are you, I have been waiting"
No update was sent, so the customer starts calling instead of waiting.
"Can I get an invoice?"
Asked after the job is done, chasing something that should have gone out on its own.
What it takes off your plate
The whole callout, not just the greeting.
Website Conversion
Captures the job, the address and a photo where possible before anyone drives out to see it in person, then checks the real diary and books straight into it, no back and forth over which day suits everyone.
My geyser burst this morning
That needs urgent attention. Can you send a photo and confirm the address, and I will get someone booked in today.
Voice AI
Recognises the calls that cannot wait, a burst pipe, no power, a gas smell, and routes them to whoever is on call immediately, so the phone ringing mid-job does not mean a missed emergency.
No power in the whole house, it is 11pm
That is flagged as urgent and sent to our on-call electrician now. Someone will contact you shortly.
Conversational AI
Collects what is actually needed to quote properly, so quoting is not a guess from a two-line text message, and lets a customer know when the team is on the way without anyone stopping mid-job to send a text.
How much to rewire a 3 bed house?
That depends on the current wiring and the property, so it needs a look first. Can I book a free assessment this week?
Database Reactivation
Sends the invoice once a job is marked complete and chases payment without it becoming somebody's Friday afternoon task.
[Job marked complete]
Invoice INV-1042 has been sent to your email and WhatsApp. Let us know if anything needs adjusting.
The part that protects the callout
What it will never do.
A wrong promise on a callout costs you a wasted trip or a furious customer. The agent is built to ask rather than guess, and to hand over the moment a job is more than it can safely commit you to.
- Quotes a fixed price before the job has been seen or properly described
- Promises a specific arrival time it has not checked against the real diary
- Tells a customer a job is done before it has been confirmed
- Takes card or banking details in a chat
- Sends someone out without confirming the address and access
- Guesses at a technical detail it was not given
- Books straight into the real calendar, not a guess at availability
- Flags emergencies, burst pipes, no power, gas smells, for immediate attention
- Confirms the job address and access details before anyone is dispatched
- Sends a message when someone is on the way
- Hands over to a person the moment a job gets complicated
- Logs every job request, so nothing is only in someone's head
The bottleneck nobody budgets for
Callouts, booked properly the first time.
A wasted callout costs more than the time on site. Wrong address, no access, a job that needed a different tradesperson entirely. The agent asks what a booking actually needs before it goes into the diary.
- ADDR Site address and access notes
- PHOTO A photo of the problem where possible
- JOB What is being asked for, in the customer's own words
- WHEN Preferred day and time window
Every conversation. One system.
Send us the messages
that keep interrupting your day.
We will show you the agent handling a callout request, on your own service list. No meeting and no slides. If it is not convincing you have lost ten minutes.