Your next sale is already in your WhatsApp.
Every WhatsApp message is someone ready to buy. We help you answer every enquiry in seconds, follow up without lifting a finger, and turn more chats into paying clients, so you get more sales and more hours in your day.
Forwarded: what your customer sees
Enquiry at 21:47. Booked by 21:48. Nobody had to pick up a phone.
It is if any of these sound like your week:
"I'm still answering WhatsApps at ten at night, and my family gets what's left of me."
"They asked for a price. I replied an hour later, and they'd already bought somewhere else."
"I'm paying for ads every month, and I can't tell you which one brought in a single sale."
"I meant to follow up. I didn't. That deal just went quiet."
You paid for the enquiry. Then what?
Most businesses don't need more leads. They need to stop losing the ones they already have.
Replied too late.
The enquiry lands while you're with a customer. By the time you reply, they've bought from whoever answered first.
Followed up in the wrong place.
Emails nobody opens and calls that go to voicemail. Your customers are on WhatsApp, and your follow-up should be too.
No-shows and no-pays.
Bookings get forgotten, quotes go quiet and invoices get ignored, because nobody had time to send the reminder.
A journey that answers, follows up and books for you.
Every customer passes through the same seven moments, whatever you sell. We build each one into your WhatsApp, so nobody slips through while you're busy.
Arrive.
They tap an ad, a QR code or your website and land in WhatsApp.
Ask.
They get an instant reply, day or night.
Route.
They reach the right person, branch or department.
Commit.
They book, apply or ask for a quote without waiting.
Show up.
Reminders and confirmations go out on time.
Pay.
Invoices and instalments get a friendly nudge.
Return.
Reviews, referrals and repeat business.
Here's what WhatsApp can do for your business.
7 features, one at a time. Every example is from a made-up business, so you can see exactly what your customers would see.
Marketing messages, like offers and cards, only go to customers who said yes to hearing from you, and every one has an opt-out.
Messages you send
Feature 1 of 7
Message with buttons
Feature 2 of 7
Cards to swipe through
Flame-grilled burger R95
Beef patty, cheese, salad and chips.
Chicken wrap R75
Grilled chicken, salad and our house sauce.
Family platter R320
Feeds four: mini burgers, wings and chips.
Feature 3 of 7
Limited-time offer
Friday family deal
2 burgers, 2 chips and 2 cold drinks for R199. Usually R260.
Offer ends in 02:14:33
Flows inside WhatsApp
Feature 4 of 7
Booking flow
Book an appointment
Date
Time
Feature 5 of 7
Form inside the chat
Get a quote
Calls
Feature 6 of 7
WhatsApp calls
Business call request
Can Your Business call you in the next 3 days?
Choose reply
Feature 7 of 7
Call recording and transcripts
WhatsApp call · 4 min 12 sec
Transcript
Your Business: Hi Thandi, just so you know, this call is recorded. How can we help?
Thandi: Hi, can I move my booking to Friday?
Your Business: No problem. You're booked for Friday at 10:00.
Pick the one closest to yours.
What the journey handles for you
- Books the appointment in the chat
- Reminds the patient the day before
- Sends the six-month recall
- Asks for a review after the visit
It does, and you'll see it every month.
booked calls from a single reactivation campaign to Floserv's own list of around 800 contacts.
live with Sheshisa Loans. See their numbers below.
Cheyne, Sheshisa Loans
Martin took the time to understand our business. Today, every customer receives an immediate response, conversations are automatically routed to the correct department, and our staff can focus on the enquiries that actually require human assistance.
Sheshisa Loans
9 months live (December 2025 to August 2026)
- people helped
- 43,212
- messages handled
- 292,704
- hours of staff time saved
- 813
- automatic actions triggered
- 34,921
Jenny, Nails by Jenny
My phone is not in my hand the whole time anymore. The bookings still come in.
I was answering the same WhatsApps at seven at night. Now the WhatsApp handles that itself and walks people through the booking, and my no-shows dropped once the reminders started going out. Bookings still come in. I am just not the one doing every little piece of it.
Hi, I'm Martin.
I've spent 11 years selling on the front line, most of it on WhatsApp. I build the journeys behind Floserv so owners can stop living on their phones and start converting the enquiries they already have.
- Official WhatsApp Business API setup
- Built on HighLevel
- Built the first Moya to HighLevel integration
- 11 years selling on the front line
- "A WhatsApp message is a buying signal, not a chat."
- "People buy from businesses that make them feel cared for."
- "A real person is always one tap away."
Ask away. These come up most.
Do you mark up WhatsApp message fees?
No. You pay Meta's rates at cost. They are set in US dollars and include a 5% payment processing fee.
How long until it's live?
Within 5 working days after Meta approves your account. For Done For You, the clock starts once we have your details.
What do I need before we start?
A Meta Business account you can log into, your company registration details, a phone number not active on the WhatsApp app, and a website or Facebook page with your business name.
Is this a chatbot?
Not by default. We automate the moments that are always the same, like replies, bookings and reminders, and your team handles the real conversations. If you want AI to answer chats or calls, we build that too.
Do you do AI chat or voice agents?
Yes. AI that answers chats on WhatsApp and your website, and voice agents that answer calls. Ask on your discovery call.
What happens to my WhatsApp number?
You keep it. It moves onto the official WhatsApp Business API, and your team works from one shared inbox instead of one person's phone.
Is it POPIA compliant?
Yes. Consent to receive marketing is asked for once and recorded, and every marketing message includes an easy way to opt out.
Do I need to be technical?
No. On Do It Yourself, we set up your WhatsApp number, build your first workflow and show you around in a 60-minute session, so you can build the rest at your own pace. On Done For You, we build everything, train your team and look after it every month.
What if I get stuck on Do It Yourself?
We help with system problems by email or WhatsApp within one working day. Extra help is R450 an hour, or you can upgrade to Done For You.
Can I upgrade later?
Yes, any time. Your last 3 months of R799 come off the build fee.
Can I cancel?
Yes, with 30 days' notice. Your number and Meta account stay yours.
Two ways to start
Do It Yourself
R799 a month
What you get
- Your business number on the official WhatsApp Business API
- Help connecting your Meta Business account and getting verified
- Your Floserv system: shared WhatsApp inbox, contacts and the workflow builder, on web and phone app
- A 60-minute onboarding session on Google Meet
- Your first workflow, built for you: an instant reply to every new enquiry, two quick-reply buttons, a team alert when someone replies, and one friendly follow-up the next day
- Marketing consent built in, so you start POPIA-ready
- Help with system problems by email or WhatsApp message, answered within one working day
Not included: building more workflows (that's the do-it-yourself part) and calls after onboarding. Extra help is R450 an hour, or move up to Done For You.
Start nowDone For You
R2,499 a month
plus a once-off build from R4,950
The build
- Everything in Do It Yourself
- We map your customer journey with you on the discovery call
- We build your whole journey: instant reply, questions, routing to the right person, bookings, reminders, follow-ups, payment links and review requests
- Your message templates written and submitted to Meta for approval
- Everything tested before your customers see it
- One hour of training for your team
Every month
- We keep it running and fix anything that breaks
- Up to 1 hour of small changes, like wording, prices or opening times
- A monthly report: people helped, messages handled, bookings and hours saved
- Priority help on WhatsApp, answered the same working day
Not included: new journeys or big changes (quoted separately), running your marketing, or replying to your customers.
Want AI to answer chats on WhatsApp and your website, or a voice agent to answer calls? We build those too. Ask on your discovery call.
Next step: a free 30-minute call on Google Meet. We look at how your customers reach you today and send you a written summary within 48 hours. What happens on the call?
Book a discovery callOur promises
- No markup on WhatsApp messages. We charge Meta's message rates at cost and add nothing. Rates are set by Meta in US dollars and include a 5% payment processing fee. You prepay credits, so there are no surprise bills.
- Live in 5 working days after Meta approves your account. For Done For You, the 5 days start once we have your details: prices, FAQs and opening hours.
- Your number and your Meta account stay yours. If you leave, you take them with you.
- No long contract. Cancel with 30 days' notice.
- Upgrade any time. Your last 3 months of R799 come off the Done For You build fee.
Not sure which one fits? Book a free 30-minute discovery call and we'll help you choose.
Getting started
Getting started is simple:
Choose your option: Do It Yourself (R799 a month) or Done For You.
Have these ready: a Meta (Facebook) Business account you can log into, your company registration details, and a phone number that isn't on the WhatsApp app (or one you're happy to move).
We connect your number and submit it to Meta for approval.
You're live within 5 working days of Meta approving your account.
Revenue. On Repeat.© 2026 Floserv Technologies. WhatsApp is a trademark of Meta Platforms, Inc. Floserv is not affiliated with or endorsed by Meta.